FAQ's

You can browse our website and add items to your basket without creating an account, but to make any purchases you need to create an account by providing an email address and creating a password. Once you’ve created an account, shopping with us will be so much more convenient.

We work hard at ensuring you derive utmost satisfaction from our products but in the unfortunate event where you have been sent wrong or faulty products, we will permit a return. Please let us know within 24 hours of receiving the product.

Please note, we do NOT accept returns or exchanges for wrong size selection, our sizes are standard UK sizes.

We will exchange any product that you are not satisfied with if we are contacted within 24 hours and returned in unused condition (unworn, unwashed, and with the tags still attached). If assessed and the product does not meet up to our return requirement, the product may be returned back to the sender and money not refunded.  Cash Refunds will only be granted if the item is not received at the stipulated time or as a result of any fault of ours.

Orders are dispatched from our warehouse 3-5 business days after receiving the order.

Delivery timeframe -
Within Lagos (Nigeria) : Same Day Delivery Option available for orders placed before 2pm
Within Lagos (Nigeria) : 1-2 Working days
Nationwide (Nigeria) : 2-3 Working days
International (Outside Nigeria) : 3-5 Working days

Kindly ensure you are up to date with details of your order to ensure successful delivery by checking your account updates frequently, if you will not be available within the delivery period, please let us know so we can reschedule.

Please note that delays in delivery may occur during public holidays.

PLEASE NOTE THAT YOUR ORDER MAY BE SUBJECT TO IMPORT DUTIES AND/OR TAXES DEPENDING ON YOUR COUNTRY'S IMPORT LAWS.

Once you have successfully submitted your order, you will receive an automated email confirming your order details. Your order will then be processed by our warehouse team and you’ll receive a dispatch confirmation email when your order is dispatched for delivery.