• Orders within Lagos ship at One thousand five hundred naira (N1500.00)
• Orders within Abuja attract a flat delivery charge of Two thousand five hundred naira (N2500.00).
• Delivery within major parts of LAGOS takes 3-5 working days and 7 working days nationwide in the latest. Working days are Monday – Friday and excludes National Holidays.
• Shipping cost to other parts of Nigeria start from N2,500.00
• We will inform you if there are any delays. Kindly note, that delays may arise during holidays, new collection launch and sale periods.
Orders ship at a flat rate of $30 to the United States of America,
$25 to the United Kingdom and $35 to other parts of Europe.
$43 to Asian countries.
$28 for West African countries outside Nigeria and $36 to East African countries.
International orders are fulfilled via DHL.
All payments made in local naira will be delivered to an address within Nigeria.
Ozinna.com offers exchange or returns for store credit, items.
Customers must contact us within 24 hours of receiving order for an exchange or refund. After that the item is considered SOLD.
Products can be returned within the first 24 hours of purchase in exchange for store credit. However, Ozinna.com will receive return item in good condition first before any exchange/refund.
Customer is responsible for delivery cost of returned package as long as return items were delivered in good condition.
Sale items are FINAL and so not qualify for refund, exchange or store credit.